Deliveries within the USA are made by the US Post Office. Each delivery will arrive within 14 business days. Delivery time does not include weekends or public holidays.
Deliveries to Canada or the UK may take 3 to 4 weeks.
You’ll be required to provide an address. Please double-check your address and provide all the correct details. If the address is not correct, the package will be returned, and you will be charged for re-delivery.
Every order will have a tracking number so the customer can track their package as it travels from our warehouse to their address. Unless the customer chooses the Leave option, any package will require a signature in order for it to be delivered. If there is no one to claim the package, the courier will take the package back to the shipping site, and it can be claimed there. Choosing the leave option will allow the courier to leave the package at the correct address. If Leave is chosen, then Ulonet is not responsible for any lost or stolen packages.
All International deliveries will be given a unique order number, and there will also be a charge for orders under $100. However, if the order is over $100, then there will be free standard shipping.
All of the products on our website are displayed in U.S. dollars and also include a 10% tax. This tax only applies to deliveries within the United States. If an order is international, then there will be no tax. But there may be a custom and import fee based on the country to which the package is traveling.
All of our products are subject to availability. If an order is placed and it contains a product that is no longer available, the customer will receive a refund. Plus, it will be placed on a waitlist that will alert them once the product is available once again.
If a refund is not issued within 48 hours, please contact customer support via our email support system.